Privacy Policy — Trove
Effective date: July 26, 2026
Trove Intelligence Inc., 2810 N Church St STE 88790, Wilmington, DE 19802 (“Trove,” “we,” “us,” or “our”), provides a bookmark, knowledge-management, collection-publishing, and AI-organization service, including the Trove website, applications, integrations, and the Trove Social Sync Chrome extension (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use the Service.
1. Scope and choices
This Policy applies to information we handle in connection with the Service. It does not govern third-party sites, content, accounts, or services, including LinkedIn, Google, OpenAI, payment providers, or any website linked from a bookmark; their terms and privacy notices apply to their services.
You control whether to create an account, connect the Chrome extension, sync saved posts, add bookmarks, publish a collection, share a collection, or connect a third-party application. Some features cannot operate without the information needed for them. You may disconnect an integration, change sharing settings, delete content, or request account deletion as described below.
2. Information we collect
Information you provide or create
We collect account information, such as name, email address, account identifiers, authentication method, profile details, support requests, feedback, and communication preferences. If you purchase a subscription, our payment processor handles payment-card information; we receive subscription and transaction-status information, not your full card number.
We collect the content you choose to add to Trove, including URLs, bookmark titles, notes, tags, collection names and descriptions, sharing and publishing settings, and other content or instructions you submit. This may include personal information or third-party content contained in an item you choose to save.
Chrome extension and connected-source information
When you install and connect Trove Social Sync, the extension uses a user-initiated OAuth flow to connect it to your Trove account. The extension does not receive your Trove password. If you choose to sync LinkedIn Saved Posts, it accesses the LinkedIn Saved Posts page and collects the saved-post data needed to create Trove bookmarks: post URLs, titles, author names, visible post text, timestamps, and related page metadata. It also stores locally the OAuth session, schedule and sync settings, progress, and a limited durable queue needed to resume an interrupted sync.
The extension does not access LinkedIn direct messages, general browser history, location, payment information, or keystrokes. It does not sell data, use data for advertising, or load remote executable code. It sends the selected saved-post data to Trove over HTTPS to create and organize bookmarks in your account. You can disconnect the extension and delete synced bookmarks through Trove; local extension data may also be removed by uninstalling the extension.
Usage, device, and preference information
We collect information about how the Service is used, such as pages or features accessed, feature interactions, search and organization preferences, collection and sharing settings, device and browser information, log data, approximate IP-derived region, cookies or similar session identifiers, error reports, and timestamps. We use this information to operate, secure, diagnose, improve, and personalize the Service. We do not use cross-site advertising tracking or sell personal information.
Information from authentication and service providers
If you sign in through a third-party identity provider, we receive the information that provider makes available to us, such as your name, email address, profile image, and provider account identifier. We may also receive fraud-prevention, billing-status, and delivery information from our service providers.
3. How we use information
We use information to provide, maintain, secure, and support the Service; authenticate users; create and manage accounts; process payments; store, retrieve, search, organize, synchronize, enrich, and display bookmarks and collections; provide sharing and publishing features you select; communicate with you; prevent abuse and enforce our terms; comply with legal obligations; and improve the Service.
We use bookmarks, saved-post data, user-provided instructions, organization choices, and service-usage signals to generate service features such as titles, summaries, tags, source metadata, search results, duplicate detection, recommendations, and other organizational or personalization features. These uses are limited to operating, improving, and personalizing Trove for you and do not include selling your personal information or using it for targeted advertising. We may create and use aggregated or de-identified information that no longer reasonably identifies you to analyze and improve the Service, subject to applicable law.
4. AI processing
Trove may use AI and machine-learning service providers to process the bookmark content and instructions necessary to generate summaries, titles, tags, classifications, embeddings, search results, and other requested organization features. AI output can be inaccurate or incomplete; you should review it before relying on it. We instruct our providers to process data only to provide services to us and do not permit them to use Trove customer content to train their general-purpose models except where you separately opt in or applicable terms clearly state otherwise.
5. How we disclose information
We disclose information only as needed for the purposes described in this Policy:
Service providers. We use providers for hosting, database and authentication, payment processing, analytics, email delivery, customer support, security, and AI processing. They may access information only to perform services for us and subject to contractual restrictions.
Your sharing choices. If you publish a collection, make it public or unlisted, share it with collaborators, or connect a third-party application, we disclose the content and metadata necessary for that selected feature. Public collections may be visible to anyone with the applicable link or through the public Service.
Legal and safety reasons. We may disclose information where reasonably necessary to comply with law, enforce our terms, protect rights, safety, and security, or investigate fraud or abuse.
Business transfer. Information may be disclosed in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to applicable law.
We do not sell personal information or share it for cross-context behavioral advertising. We do not disclose Chrome extension user data to third parties except as necessary to provide the user-requested Trove service, comply with law, or protect the Service and users.
6. Retention and deletion
We retain information for as long as reasonably necessary to provide the Service, maintain security, resolve disputes, enforce agreements, and meet legal obligations. You may delete bookmarks and collections through the Service. You may request deletion of your account and associated personal information by emailing [email protected]. We will process verified requests subject to legal, security, fraud-prevention, backup, and recordkeeping requirements. Content made public may remain visible until removed from the public collection or deleted; cached or backup copies may persist for a limited period.
7. Your rights and controls
Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or objection to our processing of your personal information; to receive a portable copy; to withdraw consent where processing is based on consent; and to appeal a decision concerning a privacy request. You can also change account and sharing settings, disconnect integrations, and delete content in the Service where those controls are available.
To exercise a right, email [email protected] with the subject line “Privacy Request.” We may verify your identity and will respond within the time required by applicable law. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising applicable privacy rights. EEA, UK, and Swiss residents may also have the right to complain to their local data-protection authority.
8. International transfers
We may process information in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards for international transfers, such as contractual commitments.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.
10. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at [email protected].
11. Changes to this Policy
We may update this Policy as the Service or applicable law changes. We will post the updated version and revise its effective date. For material changes, we will provide additional notice when required by law.
12. Contact
Questions or privacy requests: [email protected]
Mail: Trove Intelligence Inc., 2810 N Church St STE 88790, Wilmington, DE 19802
Website: https://www.usetrove.app